PRIVACY POLICY
1. Introduction
As AccShop ("AccShop"), we take your privacy seriously and approach this issue sensitively. This Privacy Policy ("Policy") has been created in order to inform our users who visit the Platform about the privacy and security of the data collected through all relevant sites, applications, services and tools created by AccShop and referring to this Policy (collectively, the "Platform"), regardless of how it is accessed, including the our website and mobile applications we own or manage,within the scope of Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and secondary legislation. Your personal data, within the framework of this Policy, will only be used to provide you with a better service.
2. Scope of the Policy
The privacy and security of your data collected by AccShop during your access to the Platform is covered by this Policy. This Policy does not apply to the applications of third parties that we do not own or control, or to people we do not employ/manage. If you see AccShop’s logo on a website we do not control, it does not mean this Privacy Policy applies there.The presence of a logo, sign, etc. belonging to AccShop on a site not managed by AccShop does not mean that this Policy applies to that site
3.Protection of Personal Data
3.1. General Principles for Processing Personal Data
Processing activities regarding your personal data by AccShop are carried out in accordance with the general principles listed below:
• Compliance with the law and honesty rules
• Being accurate and up to date when necessary
• Processing for specific, explicit and legitimate purposes
• Being relevant, limited and proportionate to the purpose for which they are processed
• Retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed.
3.2. Purposes of Processing Personal Data and Clarification Text Regarding the Processing of Personal Data
We use your personal data for purposes such as providing the services requested by you,receiving your requests and communicating with you in this context. These purposes can be detailed as follows, but not limited to the following:
• Execution of activities in accordance with the legislation
• Carrying out finance and accounting activities
• Execution of commitment processes to company / product / services
• Carrying out communication activities
• Execution / supervision of work activities
• Execution of goods / service procurement, production, marketing, sales and after-sales support services
• Carrying out activities for customer satisfaction
• Carrying out storage and archive activities
• Execution of contract processes
• Follow-up of requests / complaints
• Execution of supply chain management processes
• Providing information to authorised persons, institutions and organisations to ensure the security of data controller operations.
AccShop may have additional policies or procedures on data processing, security, and confidentiality. For this reason, we recommend that you also review other legal texts. In order to get detailed information about which types of personal data (data category) are processed and transferred by AccShop in the capacity of data controller within the scope of PDPL, for what purposes and for what legal reasons, to which parties your personal data are transferred, and what your rights regarding your personal data are, please read the Clarification Text on the Processing of Personal Data, which we have prepared in order to enlighten the data subjects within the framework of our activities arising from the legislation and legal regulations related to PDPL.
4. Storage and Destruction of Personal Data
The principles regarding the retention period of your personal data are as follows:
• If a period of time is specified for the storage of data in the legal legislation governing the activities of AccShop, the data in question is at least as long as the specified period.
• If no specific period is set by law, AccShop determines a reasonable period based on PDPL principles for the data processing activity. Your personal data are destroyed by using deletion, destruction and anonymisation methods at the end of the above-mentioned periods.
5. Data Collected Through Cookies
Cookies are small text files that are stored on the visitor's device (e.g. computer or telephone) when a website is visited and can contain data in name-value format. The device on which the visit to the website(s) is made and the respective user Various information about you can be obtained. For detailed information about the cookies used on our website, you can review the Cookies Policy.
6. Credit Card Security
AccShop; It prioritises the security of credit card holders who shop on the platform. It uses the payment infrastructure in accordance with international security standards on the Platform. Information about the credit card used during shopping is encrypted with SSL (Secure Sockets Layer) protocol independently from the site and reaches the relevant bank for enquiry. If the usability of the card is approved, your purchase is completed. In addition, security measures are taken by applying Card Payment Industry Data Security Standards (PCI DSS) in terms of credit card data.In addition to these measures, AccShop decides whether or not to perform 3D Secure check by taking into account parameters and risk status such as basket amount, product type, whether the card is used for the first time, whether the transaction has been made with 3D Secure Secure Payment before, address change. Thus, the user experience is increased by offering a fast and secure payment.
3D Secure Payment is a protocol designed as an additional layer of security for credit and debit card transactions over the internet. In this protocol, when the shopper makes the selection to perform the payment transaction by credit card on the Platform, a password is sent by the relevant bank to the phone number defined to the credit card. This password is single-use and therefore cannot be used at any other time. The transaction is confirmed only when the person enters the code sent from the bank to his/her mobile phone.
7. Links to Third Party Websites
Our website may contain links to the websites of third parties. In such cases, the collection, processing, sharing or transfer of data by third parties is outside our responsibility. Your use of third party websites and data sharing with these sites are subject to the privacy policy and terms of use of these sites and are outside the scope of this Policy. We encourage you to review this Policy on the Platform periodically to stay informed about any updates.
AccShop does not send e-mails and SMSs requesting your credit card and account information or passwords. For this reason, e-mails and SMSs requesting your personal information, credit card and account information and passwords by using the AccShop name and logo should be ignored.
8. Updating the Policy
The provisions of this Policy may be amended or renewed, in whole or in part, to take effect on the date of publication on the Platform.We recommend that you check the Platform periodically in order to follow the changes in the Policy.
9. Contact us
If you have any questions, reservations or concerns regarding the interpretation or application of this Policy
You can send your complaints by e-mail to '[email protected]' e-mail address.