We're here to assist you with any questions or issues regarding your experience on ACC.SHOP. Whether you're facing pre-order or post-order concerns, including payment issues, or general inquiries, we're ready to help through multiple channels.

1. Email Support

For any questions or concerns, feel free to reach out via email:

• General Support: [email protected]

• Business Inquiries: [email protected]

• Seller Support: [email protected]

We strive to respond to all inquiries within 24 hours.

2. Live Chat

For immediate assistance, you can use our live chat feature available on the website. Whether you're experiencing issues with your order, need help with payment processing, or have other concerns, our team is ready to help in real-time.

3. Dashboard Support (Support Ticket System)

If you're a registered user, you can also get help directly through your dashboard. Navigate to the Support section in your dashboard and submit a Support Ticket for issues such as:

• Order-Related Problems: Delays, delivery issues, or product concerns.

• Payment Issues: Pre-order or post-order payment problems.

• Technical Difficulties: Any technical issues you encounter on the platform.

Our support team will respond to your ticket as quickly as possible, ensuring that all your concerns are addressed.

4. FAQ Section

Before contacting us, please check our FAQ page for answers to common questions, which may help resolve your issue more quickly.

We're committed to providing exceptional support and making sure your experience on ACC.SHOP is seamless. Don’t hesitate to reach out if you need help—we're here for you!